The schedule
Columns, recall, short-notice lists and online booking that writes into the practice management system rather than an inbox somebody has to read.
What it is
Written by someone who has
to use it on Monday.
Most practice software is bought from a vendor who has never run a schedule, and it shows. The report you need is the one that does not exist. The treatment plan the patient is handed is not the one they can read. The export you want is a support ticket.
Alvero was built the other way round. It runs a dental group's own practices first, which is the only honest way to find out whether software works. When something is wrong on a Tuesday morning, the person who can change it is the person it is wrong for.
It is not trying to be every system in the building. It is trying to be the one the front desk, the operatory and the owner all look at, and to be correct.
The principle
The work happens. The owner checks in. Software that needs constant attention has moved the job rather than done it.
Inside
Six things, and they
agree with each other.
Clinical records
Charting and notes in the operatory, on the same record the front desk is looking at, with an audit trail that survives a records request.
Treatment plans
Every line carries the fee beside it and the insurance estimate beside that, before anything is booked. If the numbers move, the plan goes back on the screen first.
Patient messaging
Reminders, confirmations, forms and two-way conversation in one thread, so nothing about a patient lives only in somebody's phone.
The Command Centre
One view across every practice. Where the gaps are, what is unconfirmed, which columns will not fill themselves, and who is already on it.
Owner reporting
Production, hygiene reappointment, recall, case acceptance and unbooked treatment, derived from the record rather than typed into a spreadsheet.
How it is built
Four commitments, and
each one costs us something.
It runs our own practices first
Nothing ships to anyone else that is not already carrying real patients in a real building. That is slower than shipping to a beta list, and it is the reason the defects get found by us.
It talks to the system you already have
Alvero reads and writes against an existing practice management database rather than demanding a migration on day one. A practice can run both while it decides.
Your records are yours
Patient data, schedules, notes and documents are exportable in a usable format on request, without a support ticket and without a conversation about what happens if you leave.
A dentist resolves the clinical questions
No product decision sets treatment, targets or a quota against a chart. Where a clinical judgement and a software convenience disagree, the clinical judgement wins and the software gets harder to build.
Where it is
Early, and we would rather
say so than not.
Alvero is in production inside its own group of practices. It is not generally available, there is no self-serve sign-up, and it is not being sold to anyone who has not talked to the person who built it.
Practices join one at a time, with the modules that are ready for them, and with the parts that are not ready named out loud rather than promised.
Who it is for
Owners of one practice or several who want the schedule, the clinical record and the reporting to be one system instead of four, and who would rather help shape it than wait for a roadmap.
Alvero is a separate company from the dental practices that use it. No practice is required to run it, and it is not a condition of anything.
Start a conversation
Every enquiry is read
by a person.
If you run a practice and want to see it, say so and we will show you the real thing on real data rather than a slide.